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Features · v2026.08

Everything your board does, handled.

Dues, utilities, governance, records, Neo, and a resident portal residents actually use. Nothing your neighbors need to learn — and nothing your treasurer has to keep in a binder.

20
core features
5
coming soon
7
categories
0.9%
ACH dues rate

Money in. Money out.

Dues, bank balances, and reports — without the spreadsheet.

  • Low ACH fees— just 0.9%, capped at $5 per payment.
  • Card payments: 3% + 30¢ domestic, +1.7% international.
  • Board picks who eats fees. Absorb them or pass them through, per payment type.
  • Exact fee preview. Estimate becomes a real number the moment the owner picks a payment method.
  • Any charge day, 1–28. Doesn't have to match the HOA due date.
  • Smart retries on failure. The board is only pinged on the final failure — never every attempt.
fourplex.app/billing/autopay
Payment method
ACHChase ••48210.9%
Charge day
1510152028
This month
$340.000.9% · ACH
↻Smart retry succeeded · Unit 9 · attempt 2 of 32:15p
  • Searchable history per unit. Pull any unit's payments back to month one.
  • Backdated manual entries. Finances reflect the real received date, not today's.
  • Special assessments & one-time fees. Sit alongside monthly dues, not in a separate spreadsheet.
  • Coverage table. At a glance: who has autopay on, who paid this month, who didn't.
  • Tax-season export. Run the year in one click.
  • Read-only bank link. Connected through Stripe Financial Connections — never your credentials.
  • Cash on hand at a glance. Operating and reserve balances side by side on Finances Overview.
  • Sync timestamps. See when each account last refreshed.
  • Match deposits to dues. Reconcile inbound transfers to the units that paid.
  • Reserve goals. Set a target per reserve account and track progress.
  • Six report types. Income & expenses, transaction register, payout detail, dues collection, reserve balances, and balance sheet.
  • Live preview. Pick a date range and see the numbers before you export.
  • CSV or PDF. Download instantly, or generate a board-ready PDF in the background.
  • Board-only. Lives on Finances — residents never see the books.
  • Study-backed funded %. Measured against your reserve study target, not just a savings goal.
  • Contribution planning. See whether you're catching up or falling behind year over year.
  • Board-ready snapshots. Share funded status without opening the full ledger.

Utilities, split fairly.

Trash and water billed to the right unit — gas on the way.

  • Forward the invoice. We turn a shared trash bill into per-unit charges.
  • Collected with dues. Owners pay on autopay — no separate chase.
  • Included in base. Trash splitting is free on every plan.
  • Sales-ready setup. See the full story on our Utilities page.

Optional add-on · priced per metered unit

Water and gas submetering share one flat per-unit rate.

See more on Utilities
  • Usage-based splits. Each unit pays for what they used — not a flat guess.
  • Portal statements. Residents see gallons, totals, and pay with autopay.
  • Sales-led onboarding. We help wire meters and rates for your community.
  • Metered by unit. Usage-based gas charges on the same billing rails.
  • Portal statements. Residents see usage and pay with dues.
  • One add-on rate. Water and gas submetering share the same flat per-unit price.

Ask your HOA anything.

Neo reads your documents and data so the board doesn't dig.

  • Chat in the dashboard. A board-scoped assistant that stays in Fourplex.
  • Grounded answers. Pulls from your documents, help articles, and org data — not the open web.
  • Citations back to sources. Open the bylaw section or minutes page Neo used.
  • Dues & financial lookups. Unit payment history, pending items, and overdue context on demand.
  • Every upload is embedded. AI embeddings index documents as they land in the library.
  • Natural-language search. Type what you remember — Neo locates the matching files.
  • Works across PDFs and scans. Once indexed, content is searchable even when the filename is useless.
  • Snippets that land you fast. See why a file matched before you open it.

Communication, finally not chaos.

A shared inbox and a permanent HOA address — not 12 forwards and a group text.

  • A free, permanent address. your-hoa@hoamail.app — included on every plan, no add-on.
  • Use it for utilities, vendors, contractors. Anything that should outlive whoever sits on the board.
  • Gmail-style triage. Threaded, taggable, per-member read receipts.
  • Layered spam filtering. Blocklist → SPF/DKIM → per-sender rate limit → heuristics.
  • Optional personal forwarding. Mirror to your own email if you want.

The problem it solves

HOA email lives in one person's personal Gmail, invisible to the rest of the board, and disappears the day they leave.

  • Sent from your HOA address. Not Bob's Gmail.
  • Audience scoping. All members by default; narrow to board-only.
  • Per-recipient delivery tracking. Queued, sent, delivered, bounced, failed — for every person.
  • Up to 10 attachments. File type verified, not just extension-checked.
  • Lives in the portal too. Residents can find past announcements.
  • Rate-limited. No accidental blast storms.
  • Submitted from the portal. Description, category, and photos.
  • Open → In progress → Resolved. With a full status history log.
  • Threaded comments. Between the board and the resident, on the request itself.
  • Assign and prioritize. One owner per request, three priority levels.
  • Email on every change. Status, new comment, new attachment.
  • Categories built in. Fence, paint, solar, window replacement, addition — plus custom.
  • Configurable committee. Reviewer roster, quorum rules, deadline in days.
  • Vote approve / deny / abstain. With notes. Request revision before the final call.
  • Auto-approve if the deadline lapses. Configurable per org. No more silent stalemates.
  • 48-hour warning email. Before the deadline fires.
  • Audit trail. Every vote, status change, and override.
  • Anonymous votes optional. Show or hide voter identity from the submitter.

The problem it solves

Most small HOAs run ARC on paper or email threads — no paper trail, no enforced deadline.

  • Auto-generated from your HOA. Name, location, and contact — live at day one.
  • Customize in Settings → Website. Tagline, welcome, FAQ, and meeting notices.
  • Stripe Connect ready. Satisfies the business-website requirement for dues collection.
  • Your URL or ours. Opt out and point Stripe at your own site anytime.

Governance you can actually run.

Meetings, deadlines, and votes — without the Robert's Rules cosplay.

  • Board, annual, or special. Three meeting types out of the box.
  • RSVP by email — no login. Owners click; the bar fills.
  • Real-time quorum tracker. Watch it fill before the meeting starts.
  • .ics in every invite. Google, Apple, Outlook — one click.
  • A 5-minute pre-meeting nudge. Separate reminder with the video link, right before virtual meetings.
  • 7-day and day-before reminders. Audience configurable per meeting.
  • Structured minutes after. Published straight to the Document Library.
  • One feed, three sources. Meetings, compliance events, and custom deadlines together.
  • Recurring events. Set it once.
  • Per-event reminders. 1 day, 7 days, whatever you choose. Audience too.
  • Overdue items surfaced. On the main dashboard, in red, until handled.
  • Residents submit from the portal. Financials, minutes, governing docs, anything.
  • Business-day math. Acknowledge-by and fulfill-by dates auto-calculated from the statutory window.
  • Status: submitted → acknowledged → fulfilled. Tracked end-to-end.
  • Fulfill from the library. Attach documents directly; owner gets signed download links by email.

The problem it solves

Most states have specific statutory response windows. Missing one is legal exposure.

  • One ballot per unit. Regardless of how many owners share the unit.
  • Live or async. Run it in the meeting, or leave a deadline for owners to cast remotely.
  • Open or secret ballots. Choose whether results link back to the casting unit.
  • Quorum and threshold checks. Auto-tallied against your rules.
  • Portal casting. Residents vote from their portal — no board login.
  • Audit trail. Every open, cast, and close is recorded.

Records that survive board turnover.

CC&Rs, insurance, vendor contracts — searchable, never lost in someone's Gmail.

  • Drag-and-drop upload. Into any folder.
  • Folder visibility per folder. Board-only or all members — your call.
  • 7 system folders, day one. Governing Docs, Meeting Minutes, Financials, Insurance, Vendor Contracts, ARC Records, General.
  • Title & filename search. Find files by name today; smart semantic search is coming soon.
  • 30-day recycle bin. One-click restore.
  • Signed download URLs. No file is ever publicly accessible.

The problem it solves

Governing docs living on one person's laptop or a Dropbox that loses access the day they rotate off.

  • Per-member privacy controls. Owners choose what neighbors see.
  • Electronic-notice consent tracking. Many states require documented opt-in; we track it.
  • Role management. President, Treasurer, Board Member, Owner.
  • Invitation + transfer flows. New members in, sold units out — cleanly.
  • One login, many units. Even across different HOAs.
  • Consolidated dues view. All properties on one screen.
  • Per-unit autopay. Configure each independently.
  • Washington live today. Annual meeting, SOS report, insurance, board terms, records retention, and more.
  • Mark complete with proof. Upload evidence into a board-only Compliance proofs folder.
  • Email + in-app reminders. Cadence per obligation — snooze without losing the deadline.
  • More states expanding. Catalogs beyond WA are on the way.
  • Retention guidance by record type. Minutes, financials, and more — surfaced in Compliance Center.
  • Reminders before review windows. Annual retention reviews stay on the board calendar.
  • 30-day document recycle bin. Soft-delete with one-click restore — not silent permanent loss.

The resident portal.

A self-service layer for every owner — without giving them board access.

  • Non-board members land here. Auto-routed after sign-in. Board members can open it alongside their dashboard.
  • Dues status at a glance. Paid / due / overdue — one card on the home screen.
  • Submit requests directly. Maintenance and ARC, from the portal.
  • See every all-members document. Anything the board has shared.
  • A real notifications feed. Receipts, ARC updates, records request fulfillments, document shares — aggregated.
  • Past announcements, anytime. No more hunting through email.
  • Profile + security. 2FA, active session management, device revocation.
  • Multi-HOA switching. Belong to more than one HOA? Switch from one login.

The problem it solves

Residents get their own lane — they never see the board management layer.

Platform & security

Where the trust actually lives.

Money routes through Stripe Connect directly to your HOA’s own Stripe account — funds never touch Fourplex. Every database query is org-scoped at the row level using row-level security. SOC 2 Type II US-based infrastructure (Supabase + Vercel). And every ARC vote, payment failure, records fulfillment, and status change is in a permanent audit trail.

  • Magic-link auth
  • Stripe Connect
  • Row-level security
  • Per-device session management
  • SOC 2 Type II infrastructure
  • Permanent audit trail

Your community, simplified.

Start managing your HOA on Fourplex — plans from $19/month for small, self-managed communities.

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