Your HOA's public website

Stripe — the payment processor Fourplex uses for dues — requires every business to have a public URL. Most HOAs don't have one, so Fourplex auto-generates a simple, single-page website for your community at <your-hoa>.hoasite.org. You don't have to build, host, or maintain anything.

How to find your URL

1. Open Settings → Website (/settings/website).
2. Your generated URL is shown at the top of the page — for example, maple-ridge.hoasite.org. Click View site to open it in a new tab.

You can also see the URL during Stripe setup under Dues → Settings when Use the site we generated for you is selected.

What's on the page

We use information you've already entered. The page covers everything Stripe requires:

• Your HOA's name and a short description of your community (city, state, unit count).
• A statement that you collect HOA dues, special assessments, one-time payments, and fines.
• Your contact email (the same address members use to email your board).
• A standard refund / cancellation policy explaining that dues are non-refundable per governing documents.
• A short privacy statement and payment-security disclosure.
• A Member Login button that links to the Fourplex sign-in page. After logging in, members reach the resident portal — not the public page.

What's NOT on the page

To protect board members and residents, the public page does not expose:

• Street addresses (only city + state).
• Individual unit numbers or owner names.
• Member directories, documents, meeting minutes, or financial records.
• Phone numbers.

Member Login routes members to the password-protected portal (/portal). It does not put directories, documents, or financials on the open web.

Is it searchable?

No. The page tells search engines and AI crawlers to skip it (via robots.txt, the X-Robots-Tag header, and a <meta robots> tag). It exists for Stripe verification — not for marketing or discoverability.

What if I want to use my own website instead?

Open Settings → Website and use Disable generated site. You must enter your own website or social-media URL and confirm that Stripe still requires a business website for dues and utility collection.

You can also set this during Dues → Settings by choosing:

• I have a website — paste your URL.
• I have a social media page — paste a Facebook group, Nextdoor, or similar URL. Stripe accepts these.

When you disable the generated page, visitors will see a not-found page at <your-hoa>.hoasite.org. Stripe will use the URL you provide. If Stripe does not have a valid business website on file, your HOA may be unable to collect dues or utility charges.

The generated website uses the same slug as your HOA inbox. If that address needs to change, contact Fourplex support. They can keep the old website forwarding for 90 days or retire it immediately.

Customizing your public page

Boards can optionally replace the default boilerplate with a tagline, welcome message, FAQ, and meeting notices. Open Settings → Website (/settings/website) to edit what visitors see. Customization is optional — communities that never edit keep the automatic Stripe page.

For step-by-step instructions, see Customize your public website.